Stop telemarketer calls -- Page 2
By Dani
M. Arthur Bankrate.com
Is this the same as my state's 'Do Not Call' list?
If you've already signed up at your state's Do Not Call registry,
your number may already be listed with the national registry.
Seventeen states (Alabama, Arkansas, California, Colorado,
Connecticut, Florida, Georgia, Idaho, Kansas, Kentucky, Maine, Massachusetts,
Minnesota, New York, North Dakota, Oklahoma and Pennsylvania) have
already added your data to the national registry.
If you're uncertain about whether you're on the national
list and would like to be, a quick call to the national registry
will verify your phone number. Just be sure to call from the number
in question. Or, you may verify your phone number on the national
registry's Web
site.
I'm registered, now what?
When you register your phone number with the Do Not Call Registry,
you make it illegal for most telemarketers and sellers to call you,
with a few exceptions. Political organizations, charities and people
conducting telephone surveys may still call.
Another caveat: When you establish a business relationship
with a company, they may call you for up to 18 months after your
last purchase, payment or delivery. If you've only made an inquiry
with a company or submitted an application, the company may call
you for up to three months. But, if you wish the firms to stop contacting
you, just tell them and the calls must stop.
You'll also want to carefully read any questionnaires,
surveys, sweepstakes forms or requests for free products before
filling out any forms. Companies may use any one of these avenues
to establish a business relationship with you.
Even if you're not on the national registry, however,
you can still ask companies and telemarketers to put you on their
own "do not call" list, and they must honor your request.
On the other hand, you may have a favorite business
and welcome their sales calls. Even if your name is on the national
registry, you can give them written permission to call you.
How to file a 'Do Not Call' complaint
If you receive a phone call from a telemarketer after your number
has been registered for three months, you can file a complaint.
To do that, call 1-888-382-1222 (TTY: 1-866-290-4236) or visit the
registry's Web site, and use the "file a complaint" page.
When filing a complaint, you'll need to have ready
the name of the company that called you and/or their phone number,
the date on which the company called you, and your registered phone
number. You may, but it's not necessary, provide your name and address.
Your complaint is entered into the Consumer Sentinel,
a secure, online database of consumer complaints available to civil
and criminal law enforcement agencies worldwide. Although the FTC
will not jump at investigating your single complaint, it will use
the database to investigate companies that repeatedly call phone
numbers on the Do Not Call Registry.
Go ahead and make your voice heard. Your complaint
is important, as it could lead to law enforcement action.
See also: 10
telemarketer no-nos
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