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SPOTLIGHT
Kathy Buckley
Kathy Buckley cracks jokes as she reveals cracks in the insurance system.
Understanding insurance needs

Interview: Kathy Buckley

We always hear health insurance stories of claim denials. Even "60 Minutes" did a story on this topic. What has been your own personal health insurance nightmare story?

Mine is that they approve something and then when I go to get treatment, they refuse to pay. I know I'm deaf, but I'm not dumb. If they approve it, they've got to pay for it. I just went for a treatment for my hip. They OK'd it, but when it came time to pay the bill, the insurance company changed their mind. I survived cervical cancer 20 years ago and the insurance took much better care of me then than they do now. The system has changed a great deal. I have a friend who was literally on the operating table hooked up to IVs, and someone comes in and says, "We have a problem -- we've just found out your insurance company has approved your procedure, but not the anesthesia. What would you like us to do?" Why should anyone have to have that kind of ridiculous stress?

Do you think people really need life and home insurance policies?

Life insurance, I think, depends upon your family situation. I personally don't need life insurance. But home insurance is an absolute. With global climate change looming, insurance is a must. And if I break a mirror and get stuck with seven years of bad luck, I want my stuff to be covered! Renter's insurance is important as well.

If we made Kathy Buckley President for the day, what would you do to change insurance policies and costs?

I would definitely change things to be sure that every child is automatically covered for medical costs. Health insurance should be made affordable to ALL people. No mother should ever have to worry about her child's welfare and health due to lack of income. Our seniors should be taken better care of, as well.

-- Posted: Aug. 20, 2007
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