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Ask Dr. Don

Ask Dr. Don

Today, Dr. Don discusses the dangers of undelivered checks and raising your FICO score.

Undelivered checks

Dear Dr. Don,
My husband and I opened a checking account and bought checks through the bank in January and never received any checks from them. Who's liable for the missing checks? Should we close our account and change banks, or just close this account and start again with this bank?
Confused Consumer

Dear Confused,
It's unlikely that your money is at risk from the undelivered checks, especially if the account has been open since January and you haven't seen any fraudulent activity reported in your monthly statements. If your bank charged you for the checks and you never received them, the burden is on the bank to provide you with new checks. They should be able to block the numbers associated with the earlier shipment, without charging you for this service, and you won't have to go through the bother of opening a new account. Talk to your branch manager, I'm sure she'll sort out this problem for you.

Raising your FICO score

Dear Dr. Don,
Is it possible to raise a FICO score by 60 points in six months' time? Conversely, what could make a FICO score drop by 60 points over six months' time when there hasn't been a noticeable change in your credit report? For example, I have no late payments and after reviewing two credit reports six months apart, I see no difference between the two reports. Why the difference in the FICO scores?
Harry Handicapper

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Dear Harry,
Credit reports are inputs in a credit-scoring model developed by Fair, Isaac & Co. The model's output is called a FICO score. Credit bureaus use Fair Isaac models to present the lender with a FICO score that the lender then uses as information in determining whether they will extend credit. The FICO score will also influence the interest rate on the loan. It's unlikely that your credit report is identical over the six-month period, with the most likely change being the outstanding balances on your credit lines. In fact, the passage of time without a late payment could account for additional points in a FICO score.

Lenders have historically taken the position that FICO scores were not for release to consumers. Consumers would occasionally learn their FICO scores from the lender but they were not entitled to that information. There's been a consumer revolution over the past six months concerning the release of FICO scores. Fair Isaac's Web site now delineates the factors in the model and discusses how they comprise a FICO score. They plan to start releasing FICO scores to consumers in the near future. Pat Curry's recent article on this topic reviews the controversy and discusses future availability of these scores.

Related information:
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Bankrate.com writers base their answers on our editorial content and advice of financial professionals. We make no claims or representations about the accuracy, timeliness or completeness of such content, advice or the answers provided to you. Our content, advice and answers are intended only to assist you with your financial decisions. However, by its nature such information is broad in scope. Your financial situation is unique, and our content, advice and answers may not be appropriate for your situation. Accordingly, we recommend that you get different opinions and seek the advice of your accountant and other financial advisers before making any final decisions or implementing any financial or investment strategy.

-- Posted: July 24, 2000

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