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Steve McLinden, the Bankrate.com Real Estate AdviserHome (and inspector) on shaky foundation

Dear Real Estate Adviser,
When I bought my first home, I had a home inspector come to the property, and he told me the home had a slab foundation. In the course of renovations six months later, I found I had no slab, just piers atop dirt. I have contacted the home inspector and he denies any fault. But is that really the case?
-- Pier N. Beam

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Dear Pier,
This "inspector," unlike your new home, I hope, is on a shaky foundation. One of the most perfunctory and relevant elements of a home inspection, after all, is determining whether a home's foundation is sound, much less its composition. It sounds like your guy -- we'll call him Inspector Clouseau -- curled up for a nap under the backyard oak tree during that portion of his so-called inspection. I do hope he at least had the foresight to bring along a level to be sure the place wasn't on a tilt.

But unfortunately, he's right about his limited liability, unless you want to spend a bundle on legal fees. With the exception of the most egregious cases where an oversight results in unexpected repair costs of five figures or more to the new owner, an inspector's liability is usually just limited to the inspection cost (usually $250 to $500). Just for the sake of propriety, you should examine your copy of the inspection contract, which should say what his liability would be in the event he failed to detect an existing problem or condition. Also, look at his notations on the inspection report to see what his bogus claims are regarding the "slab" foundation.

If the fallout of having a pier foundation instead of the expected slab was significant for you, then you might have a case. A chat with a real estate attorney will shed more light on the subject. At worst, I would suspect, you are due a refund.

I receive many letters from people such as you who have received poor and inadequate inspections. Sadly, only about half of the states have laws that specifically designate what an inspector is obligated to cover during a home inspection, and those laws have little bite. That's why it's of the utmost importance to research home inspectors and their companies thoroughly before bringing one on board.

For future reference, never hire an inspector recommended by the seller or the seller's agent for conflict-of-interest reasons. And don't shop by price. You're liable to get what you pay for if you hire a hundred-dollar inspector. An ideal home inspector -- we'll call this one Inspector Gadget -- should show up toting the necessary tools of the trade, including natural-gas and carbon-monoxide testers, outlet and voltage testers, a moisture meter, a ladder, flashlights, a level and other measuring devices.

More importantly, check references and certification. You have a reasonable assurance of quality when you hire someone who is certified by the American Society of Home Inspectors, or ASHI. The organization's Web site maintains a list of certified inspectors by ZIP code.

One last point: If your contract called for binding arbitration in the event of a costly inspection oversight, sticking with that process may save you time and keep you out of court. But it may also limit the amount of damages your may be able to recover. That's all the more reason for seeking legal counsel to interpret your agreement if the consequences of this inspector's ineptitude were costly for you.

I do hope Clouseau didn't cost you much dough.

To ask a question of the Real Estate Adviser, go to the "Ask the Experts" page, and select "buying, selling a home" as the topic.

Bankrate.com's corrections policy -- Posted: Sept. 2, 2006
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