Identity theft victim's request for fraudulent transaction or account information
Under the Fair Credit Reporting Act, Section 609(e), victims of identity theft
have a lawful right to get the documents from businesses that dealt with the thief.
The FTC recommends that victims contact the businesses at which accounts were
opened fraudulently by phone first. Get the address to which the letter requesting documents will
be posted.
Also ask what kind of identification they will require to release those documents
to you.
Include a police report or ID theft report with your letter, and the police
contact who should also receive copies of paperwork.
Make a copy of everything you're sending for your file and send by certified
mail with a return receipt requested.
Use this form from the California Office of Information Security and Privacy
Protection to request information about fraudulent transactions and accounts.
IDENTITY THEFT VICTIM'S REQUEST FOR FRAUDULENT
TRANSACTION/ACCOUNT INFORMATION
Made pursuant to § 609(e) of the Fair Credit Reporting Act (15 U.S.C. § 1681g)
To:
Fax:
Account No:
Reference No:
From:
I am a victim of identity theft. I am formally disputing a transaction or an account that I
have learned has been made, opened or applied for with you. I did not make this transaction or open or apply
for this account and have not authorized anyone else to do so for me. You may consider this transaction or
account to be fraudulent. Below is my identifying information. I have filed a report of identity theft with my
local police department and a copy is attached. Under federal law, creditors and other business entities must
provide a copy of application and business transaction records relating to fraudulent transactions or accounts
opened or applied for using an identity theft victim's identity.
A copy of the relevant federal law is enclosed. The victim is generally permitted to authorize
your release of the account information to a specified law enforcement officer. I am designating the investigator
listed below as additional recipient of all account information and documents. I authorize the release of all
account documents and information to the law enforcement officer designated. I am requesting that you provide
copies of the following records related to the disputed transaction or account:
Application records or screen prints of Internet/phone applications
Statements
Payment/charge slips
Investigator's Summary
Delivery addresses
Any other documents associated with the account
All records of phone numbers used to activate the account or used to access the account